Ordering Instructions

SECTION 1: TO PURCHASE COMMUNITY DOCUMENTS:

If you require ordering assistance, contact Association Ready via email at [email protected]
or call 1-888-497-8832 for support with placing and retrieving orders.
  1. Under NEW ORDERS, enter the street name only of the subject property (ex: enter MAPLE for 232 Maple Street)
  2. From the Address, click on the correct street or unit address and you will be taken to the order page.
  3. On the order page, select the documents you wish to purchase by placing a check in the box next to the specific documents.
  4. IF YOU ARE SELLING A PROPERTY YOU NEED A RESALE PACKAGE, SELECT THE $375.00 PACKAGE AT THE TOP OF THE PAGE – THIS IS A COMPLETE DOCUMENTS SET CONTAINING ALL DOCUMENTS REQUIRED PER TITLE 68 OF THE PA UNIFORM ACT FOR A PROPERTY RESALE WITHIN A CONDOMINIUM OR PLANNED COMMUNITY ASSOCIATION FOR THE SELLER TO PRESENT TO THE BUYER.
      1. Within this package you MUST select a lender.
      2. If the buyer’s lender is known, select it from the drop down menu, then select the questionnaire needed. We cannot advise you on which of the lender’s questionnaires to select. You can obtain that information from the buyer or their representative. If the lender or their questionnaire do not populate, you must have the buyer direct their lender to contact Association Ready DIRECTLY at [email protected] or call 1-888-497-8832 to make arrangements to upload their information. We do not manage the uploading of lender questionnaires. We are not responsible for the ordering of incorrect lender questionnaire forms.
      3. If the buyer’s lender is unknown or a questionnaire is unneeded (as in a cash sale or the buyer already has financing in place), leave the lender drop down set to generic forms, then select any one of the 8 questionnaires in red below it. One MUST be selected. We cannot advise you on which of the lender questionnaires to select.
      4. After that DO NOT SELECT ANY OTHER DOCUMENTS ON THIS PAGE. 
      5. IF YOU ARE AN OWNER ENROLLED IN THE DUES AUTOPAYMENT PROGRAM THROUGH STEVENSON, WILLIAMS, YOUR ENROLLMENT WILL BE TERMINATED WHEN YOUR RESALE CERTIFICATE IS PROCESSED.
      6. Estopples / Resale Certificates and Lender Questionnaires are TIME SENSITIVE documents. Please download these documents within 14 days of their release date. After 14 days the estopple / resale certificate and lender questionnaire download links will automatically deactivate. Revisions to resale certificates can be made if needed, contact Mike Miller at [email protected] for updates. After 6 months, an Amended Estopple/ Resale Certificate must be purchased.
      7. At any time, if you require an updated Estopple/ Resale Certificate or lender questionnaire within 3 days of closing, there is a $75.00 rush fee.
      8. FOR JAMESTOWN RESIDENTS ONLY: If you are selling your garage WITH OR WITHOUT your condo, please inform Mike Miller of this detail at [email protected] If selling WITH the condo the garage’s information will be included on the condo’s estopple, DO NOT order a separate GARAGE ESTOPPLE and GARAGE RESALE DOCUMENTS PACKAGE. If selling the garage SEPARATE from the condo, order a complete resale package for the garage. Failure to do this will delay your documents.
  5. At the bottom of the page, under REQUESTER INFORMATION, enter the required information (indicated by RED DOTS) — Loan/Escrow Number and Buyer information are NOT required.
  6. Enter the date you request the documents to be completed by. If this date is within 3 business days of the order date a $75.00 RUSH CHARGE will automatically be added to your order. The is no guarantee on how quickly non rush orders will be available; there is approximately an 8-10 BUSINESS day turn around on non rush estopple / resale certificates and lender questionnaires (depending on volume and payment method). The turn around time on RUSH ORDERS is 1 to 3 business days (depending on volume and payment method).
  7. Click CALCULATE CHARGES to be taken to the next page to enter payment, enter email delivery information, and place order. Please take care when entering email addresses, we are not responsible for delivery delays due to email address errors.
  8. Fill out ALL ITEMS on the top of the PAYMENT PAGE (indicated by a RED DOT).
  9. Select payment method and complete all required information for that method.
      1. If paying by credit card, your card will be charged an $11.00 convenience fee by the payment processor and processing of your documents will begin when you submit payment. You will have immediate access to pre-prepared community documents. Rush Orders will process in 1 to 3 business days.
      2. If paying by check, read EXPLAIN PAY BY CHECK TERMS  on the PAYMENT PAGE for check processing information. You will not be charged a convenience fee. Be advised this payment method will extend non rush estopple/questionnaire processing time to approximately 13-15 business days, and extend rush orders to 7-10 business days.  You will not have access to any pre-prepared documents until your check is received by the document processor. Neither Regular nor Rush Orders begin processing until payment is received by document processor.
  10. Check AGREE TO TERMS and click COMPLETE ORDER/PAY FOR DOCUMENTS
  11. After your payment is processed a receipt including your unique TRANSACTION CODE will be emailed to the email address(s) entered on the Payment Page. You will be sent additional emails notifying you that the management company has approved and released your closing documents.
  12. After your payment has processed, you will be taken to the Order Confirmation Page. From the Order Confirmation Page. If you paid by credit card you will be able to download Community Governing Documents and financial statements immediately using your transaction code. As other documents become available you will receive email notifications that those documents are ready for download. If you paid by check you will receive notification when your payment has been received and the document processing will begin.
  13. ALL DOCUMENT ORDERS ARE FINAL. We are not responsible for the ordering of incorrect lender questionnaire forms.
  14. Non-Rush order processing time is an ESTIMATE only and not a guarantee of completion time.

 

If you require ordering assistance, contact Association Ready via email at [email protected].Com
or call 1-888-497-8832 for support with placing and retrieving orders.

 

SECTION 2: ORDERING QUESTIONNAIRES SEPARATELY:

  1. In the middle of the order page is the option to order a lender questionnaire separately. Select the lender from the drop down menu, then select the questionnaire needed. We cannot advise you on which of the lender’s questionnaires to select. You can obtain that information from the buyer or their representative. If the lender or their questionnaire do not populate, you must instruct the lender to contact Association Ready at [email protected] or call 1-888-497-8832 to make arrangements to upload their information. We do not manage the uploading of lender questionnaires.
  2. At the bottom of the page, under REQUESTER INFORMATION, enter the required information (indicated by RED DOTS) — Loan/Escrow Number and Buyer information are NOT required.
  3. Enter the date you request the documents to be completed by. If this date is within 3 business days of the order date a $75.00 RUSH CHARGE will automatically be added to your order. The is no guarantee on how quickly non rush orders will be available; there is approximately a 8-10 BUSINESS day turn around on non rush estopple / resale certificates and lender questionnaires (depending on order volume payment method). The turn around time on RUSH ORDERS is 1-3 business days (depending on payment method).
  4. Click CALCULATE CHARGES to be taken to the next page to enter payment, enter email delivery information, and place order. Please take care when entering email addresses, we are not responsible for delivery delays due to email address errors.
  5. Fill out ALL ITEMS on the top of the PAYMENT PAGE (indicated by a RED DOT).
  6. Select payment method and complete all required information for that method.
      1. If paying by credit card, your card will be charged an $11.00 convenience fee by the payment processor and processing of your documents will begin when you submit payment. You will have immediate access to pre-prepared community documents. Rush Orders will process in 1-3 business days.
      2. If paying by check, read EXPLAIN PAY BY CHECK TERMS  on the PAYMENT PAGE for check processing information. You will not be charged a convenience fee. Be advised this payment method will extend non rush estopple/questionnaire processing time to approximately 13-15 business days, and extend rush orders to 7-10 business days.  You will not have access to any pre-prepared documents until your check is received by the document processor. Neither Regular nor Rush Orders begin processing until payment is received by document processor.
  7. Check AGREE TO TERMS and click COMPLETE ORDER/PAY FOR DOCUMENTS
  8. After your payment is processed a receipt including your unique TRANSACTION CODE will be emailed to the email address(s) entered on the Payment Page. You will be sent additional emails notifying you that the management company has approved and released your closing documents.
  9. After your payment has processed, you will be taken to the Order Confirmation Page. As documents become available you will receive email notifications that those documents are ready for download. If you paid by check you will receive notification when your payment has been received and the document order will be queued for processing.
  10. ALL DOCUMENT ORDERS ARE FINAL. We are not responsible for the ordering of incorrect lender questionnaire forms.
  11. Non-Rush order processing time is an ESTIMATE only and not a guarantee of completion time.

<< ORDER DOCUMENTS HERE >>

If you are unsure of which documents to purchase, please contact your lender, agent or closing attorney for assistance.
If you require ordering assistance, contact Association Ready via email at [email protected]
or call 1-888-497-8832 for support with placing and retrieving orders.

SECTION 3: TO RETRIEVE PURCHASED DOCUMENTS:

  1. On the Stevenson Williams website, under DOCUMENTS, click on ORDER DOCUMENTS.
  2. At the bottom of the page, in the field under EXISTING ORDERS, enter your transaction code and click SUBMIT.
  3. Click on the link to each document listed to download your purchased documents.
  4. You will have immediate access to all governance, financial, and any miscellaneous association documents.
  5. If the link on the order confirmation page reads, “Pending Management Company Approval”, your document has not yet been prepared by the Stevenson, Williams. As soon as it is drafted, approved, and released, you will be notified via email and will be able to download it as described above.
  6. For issues retrieving documents please contact technical support at [email protected] or call Association Ready LLC at 1-888-497-8832.

<< RETRIEVE DOCUMENTS HERE >>

If you require ordering assistance, contact Association Ready via email at [email protected]
or call 1-888-497-8832 for support with placing and retrieving orders.

 

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